Invoice Due Date vs Invoice Reminder

Question

I have some clients who are on autopay, and I want their invoices to go out on a particular day of the month (the 20th), but it won't be due till the first day of the month. When I send them the invoice on the 20th, Honeybook sends them an email that it is due on the 20th, when it is not (because it is actually due on the 1st).
Any ideas on how to resolve this?

Alicia Bauer · Answer

​@Nmasichi-I see what you’re trying to do, unfortunately, HoneyBook doesn’t currently separate the send date from the “due now” messaging the way we’d want it to. If you manually send the invoice on the 20th, the notification email can make it sound like payment is expected immediately, even if the actual due date is the 1st.A couple possible workarounds:Instead of manually sending it, schedule the invoice to automatically send on the 20th with the due date set for the 1st. That usually keeps the due date messaging clearer.You could also add a short line in the invoice email template clarifying: “This invoice will auto-process on the 1st per your autopay schedule.”There isn’t currently a way to customize the default “due” language in the system email itself, so if this is something that impacts your workflow, it would be worth submitting (or upvoting) a Feature Request for clearer separation between send date and due date messaging.You’re definitely not the only one wanting more flexibility here.💛

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