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Question

Project Cancelled, but still in reports

  • March 7, 2024
  • 1 reply
  • 10 views
Neil Krin

I had a client cancel her project, deposit was non-refundable.

I archived the project but it still shows up in my reports and money totals.

How do I get this out of my reports?

      1 reply

      Masha Z
      HoneyBook Employee
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      • Masha ZHoneyBook Employee
      • HoneyBook Employee
      • March 7, 2024

      Hi @Neil Krin!

      I assume it’s happening because the deposit was non-refundable, so it still counts as income on the report, even the project was cancelled. Do you mind providing more context on why you don’t want it to show up there, please? 

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