Is anyone else having a ton of issues with messages within honeybook going to Spam?? I’m having several clients not receive my emails and I only get a bot when I try to chat with the honeybook support.
Spam Emails
+7- HoneyBook Community Team
Hey Sarah! So sorry to hear this. You can always type “Talk to a person” to bypass the chatbot. For now though, I’ll go ahead and connect you with the team! Look out for an email from Concierge@HoneyBook.com
Yes, I am having this issue as well with clients not receiving automatic emails sent from Honeybook
Yes! I am having this issue as well. My domain reputation is high, and my email follows all email deliverability requirements. I’m not sure what’s going on, but I’ve suspected this issue has caused me to lose contact with a potential client or two.
Yes I am also having this issue and Honeybook has not had any solutions
Yes this is a HUGE issue for me!
Same here. I am regularly following up to see if they got my email and the client says “no”! Help!
+4Hey All - I hope you all have reached out to the concierge@HoneyBook.com but in the mean time it might be helpful to follow along this help doc to verify your email.
https://help.honeybook.com/en/articles/7217189-use-the-domain-tester-to-find-spf-or-dkim-issues
Sign up
Already have an account? Login
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
You will see the HoneyBook login page briefly to validate your trial or account.
Employee Login
Log in with HoneyBook
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
Welcome to the Community
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
You will see the HoneyBook login page briefly to validate your trial or account.
Employee Login
Log in with HoneyBook
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.