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Adding inquiry follow up emails to automations.

  • April 2, 2024
  • 1 reply
  • 49 views
Alysha Sanford

Hi! I have two follow up emails in my automation workflows. One is at 3 days and the other is at 7 days and it is set to trigger them after the activation was activated/my booking smart file email goes out to them. I want to make sure that the follow up emails DON’T go out if they complete that smart file prior to the 3rd and 7th day. How do I confirm that they would be voided if they complete the booking? Thank you!

Best answer by Elinor Shulman

Hi Alysha, Elinor from HoneyBook here. 😊

Sorry it took us a while to respond to your question.

It sounds to me like what you’re asking for is conditional logic within your automation workflows, and that’s exactly what we have planned for our roadmap this upcoming year. You can go to this link where you can upvote this feature request.

Stay tuned!

    1 reply

    Elinor Shulman
    HoneyBook Employee
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    • Elinor ShulmanHoneyBook Employee
    • HoneyBook Employee
    • Answer
    • August 13, 2024

    Hi Alysha, Elinor from HoneyBook here. 😊

    Sorry it took us a while to respond to your question.

    It sounds to me like what you’re asking for is conditional logic within your automation workflows, and that’s exactly what we have planned for our roadmap this upcoming year. You can go to this link where you can upvote this feature request.

    Stay tuned!

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