I had a client book a session through my scheduler, but they didn’t click “select” when they clicked the time because it’s not very obvious or clear you have to do so, so she was able to just hit next and thought it was booked into the calendar. I got a notification that she completed the file but no appointment booked.
Is it possible to set an option in which if the client clicks the time it sets that without having to confirm immediately next to it since that gets lost?
For me, I can see that I need to click select, but for an older client who may not be as tech savvy, she clicked the time but didn’t realize she needed to hit “select” as well.
Maybe set it up so that if picking a meeting time is required, then they can’t press next until the time chosen is confirmed?
