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BIG ISSUE OPENING PROJECTS IN HONEYBOOK - MUST FIX ASAP

  • December 9, 2024
  • 1 reply
  • 11 views

WHEN OPENING A PROJECT FROM THE STAGES - IT OPENS FINE - AND THEN OPENING THE NEXT PROJECT IT OPENS WITH THE PREVIOUS PROJECT NAME - AND THEN OPENING ANOTHER PROJECT - IT CONTINUES TO OPEN THE PREVIOUS PROJECT NAME 

 

WHILE STILL HAVING ALL THE INFO RELATED TO THE PROJECT BEING OPENED - THERE IS A TICKET THAT WAS JUST SUBMITTED BUT IT MUST BE FIXED ASAP - CAN’T WORK LIKE THIS 

 

MY WHOLE TEAM IS STUCK - MUST FIX ASAP

Best answer by Monica R

Hey ​@Dmitry Elkind

Like you mentioned, a ticket has been opened with our engineering team and they’re searching for the source of the issue and working on a fix. You’ll be updated as soon as that happens!

1 reply

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • Answer
  • December 9, 2024

Hey ​@Dmitry Elkind

Like you mentioned, a ticket has been opened with our engineering team and they’re searching for the source of the issue and working on a fix. You’ll be updated as soon as that happens!