I just received my first payment through HoneyBook! Woohoo! However, it was quite a hassle to get there.
Today, my client reached out to inform me that they were having trouble making a payment through the invoice I sent. I considered that the issue might be due to the contract needing to be completed before the invoice could be processed. However, I noticed that the invoice was still labeled as “overdue.”
To fix this, I first updated the due date on the invoice from today, February 17, 2025, and sent the revised invoice to the client. Unfortunately, that did not resolve the issue. I then changed the due date to the end of February to ensure it would not appear overdue. This change finally worked, and the issue was resolved.
My question is: Can a client still make a payment even if the invoice shows as overdue? If so, how can I fix this in the future?
