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Question

can you change the name on the email that goes out from HB?

  • June 1, 2024
  • 2 replies
  • 29 views

Organized Sunshine

can you change the from name on the email? It is sending from my name not my company name in Gmail. I want it to send from my company name.

 

I have changed my account name to the business name but still showing my personal name.

 

Any help would be very appreciated.

 

 

2 replies

Anya Benbarak
HoneyBook Employee
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  • HoneyBook Employee
  • June 21, 2024

Hey Organized Sunshine - 

This may be a setting you need to change on your email provider account under display name. Have you tried that?

If that doesn’t seem to work, feel free to reach out to our support team to trouble shoot your exact issue. 


Organized Sunshine

yes we have reset the sender name in Google Gmail and when sending directly from the info@organizedsunshine.com it comes from Organized Sunshine, it only shows Sasha when sending within Honeybook.