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Question

Client Not Getting Contract In Email

  • March 4, 2025
  • 2 replies
  • 7 views

AFAFCoach

Good Morning,

I have sent a contract twice to a client who is not getting the email. She has done a search and checked her spam/junk folder and it’s not there.

How can I resolve this?

She doesn’t have another email address.

Thanks

Bill

2 replies

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • March 4, 2025

Hey ​@AFAFCoach! I’ll get you connected with the Support team! They should be able to troubleshoot with you :) 

Look out for an email from Concierge@HoneyBook.com


AFAFCoach
  • Author
  • Newcomer
  • March 4, 2025

Thanks Monica

 

Project is Niamh Kelly

Email is niamh.kelly@ymail.com