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Question

Client Portal

  • May 22, 2024
  • 3 replies
  • 37 views

Bonnie

I’m very confused and could use your advice!  I am hoping that once my client makes a purchase from my WIX site, that there is an automatic email to them with their client portal link.  As of now, the only way I can figure out how to do this is through Zapier but it only creates the project.  Then my team has to manually send a link to them for the client portal.  Is there an easier way?

Thank you!

3 replies

Masha Z
HoneyBook Employee
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  • HoneyBook Employee
  • May 23, 2024

Hi @Bonnie,

I see, yeah it’s hard to trigger an automation without them filling out a HoneyBook contact or lead form. Have you looked into selling your services using lead forms on HoneyBook? It could help simplify the process and automate a lot of communication afterwards.


Bonnie
  • Author
  • Newcomer
  • May 24, 2024

Thanks @Masha Z I’m going to take a look and see what that is all about.  I haven’t done anything with lead forms yet. I may come back with questions but this is a good start! :)


Cassie H of Premier Ops Spot
Community Legend
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Hi @Bonnie , what type of business do you have? If all you need to send is the client portal link, you can create an automation native to Wix and send your Client Portal link inside that email. The link is static, meaning every client can use the same link to log in and access their specific portal. 

I have a blog post about how to add it to your Website as well, here:  https://www.premieropsspot.com/post/honeybook-client-portal-streamline-communications 

Essentially, you can add a button to your Wix website, which makes it super easy for clients to log in! 

I do agree though that selling through Honeybook is going to make it a LOT more streamlined! I have Wix as well, and I moved away from using their automations and emails because they were becoming unreliable and changing too frequently to keep up. 

Hopefully this helps!