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Question

Client Portal Link - Email

  • May 25, 2024
  • 6 replies
  • 58 views

Bonnie

How do I change the template for the client portal link that isn’t inside a project?  I’ve looked everywhere and I can find how to change it.  I’m assuming this is a template somewhere?  Thanks!

6 replies

  • May 28, 2024

Hey Bonnie! Here’s how to use a custom subdomain for your client portal link. Let me know if this helps!


Alyssa Nance
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Are you trying to customize the domain for your client portal or the email template that gets sent when you give a client access to their portal?


Bonnie
  • Author
  • Newcomer
  • May 29, 2024

I’m trying to change the email template in the client access portal to send them the link to the portal.  I already have my subdomain set up.


Alyssa Nance
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Got it!

I went ahead and recorded a little video on how to do this. I thought that would be more helpful than trying to describe it via text. Let me know if this was helpful or if you still have more questions.


Bonnie
  • Author
  • Newcomer
  • May 30, 2024

Alyssa thank you very much!  This video you did is extremely helpful to me and I appreciate you taking the time to create it.  I am very new to HB and it is a little overwhelming for me but your video helps me a ton 😀 Thanks again!!!


Alyssa Nance
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@Bonnie, You are very welcome! It’s really no problem at all- helping others with all the HB things is literally my job haha
I know setting up a new platform can be time consuming and overwhelming, so if you have more questions or would like additional help your account, feel free to reach out to me at alyssa@graceandflowsystems.com or we could even hop on a call and walk talk through any roadblocks you find yourself in. If you wanted to chat further via video chat, you can pick a time here.

I know once you get used to using HB, you’re going to love how much it will help streamline and elevate your entire business!