Client's Editing Questionnaires?

Same. Also why did we do away with the facebook group with promises that this platform would be better when I can see there are zero responses to this from a month ago? 

I am having this issue now, and HB staff told me we could do this, I went ahead and let all my clients know and now they are saying that they basically lied to me and clients cannot edit. I am tired of these chats that lead to nothing. 

Hi! ​@iDJHector and ​@Madison Neumann-Wilmer! 👋 Avia from the Product Team here.

I’m sorry for the confusion and inconvenience! Let me clarify a bit:

✅ If your clients start answering the questions but don’t complete the file, their answers are automatically saved, and they should be able to go back and edit their responses.

❌ However, once the file is completed, the questions are locked, just like the rest of the file.

📌 Quick Tip: To prevent this from happening, you can add another page after the questions page. That way, the file won’t be marked as completed until your client moves to the last page.

💡 Workaround: If a file has already been marked as completed but you need your client to update their answers, you can make a small edit to the questionnaire and resend it to them.

If you’d like to see a feature that allows clients to edit completed files, feel free to vote on this feature request or create a new one! We’re always looking to improve and appreciate your feedback.