Skip to main content
Solved

Double calendar appointments from lead forms

  • May 14, 2024
  • 1 reply
  • 25 views
Marrissa Klaas
Forum|alt.badge.img

For some reason now that I am using Lead Forms for booking my mini sessions, why a client books and pays, it creates TWO calendar appointments on my calendar. I would love to delete one so it cleans my calendar up and so I am not getting double reminders but I don’t want it to mess anything up. 

 

Please help! :) 

Best answer by ellineeld

Hi Marrissa, Elli from the Education team at HoneyBook here! 

This sounds like a bug to me. Whenever a client schedules a session, it should create just one calendar event.

If you haven’t done so already, I’d recommend reaching out to our Support team by clicking the question mark (“?”) icon on any HoneyBook page and chatting in “Talk to a person.” They should be able to take a look at your account and help you get this fixed.

I hope this helps a bit, and let me know if you need anything else! 

Marrissa Klaas, Arrowhead Photography

1 reply

ellineeld
HoneyBook Employee
Forum|alt.badge.img
  • ellineeldHoneyBook Employee
  • HoneyBook Employee
  • Answer
  • May 14, 2024

Hi Marrissa, Elli from the Education team at HoneyBook here! 

This sounds like a bug to me. Whenever a client schedules a session, it should create just one calendar event.

If you haven’t done so already, I’d recommend reaching out to our Support team by clicking the question mark (“?”) icon on any HoneyBook page and chatting in “Talk to a person.” They should be able to take a look at your account and help you get this fixed.

I hope this helps a bit, and let me know if you need anything else! 

Terms & PrivacyCookie settingsAccessibility statement

© 2025 HoneyBook Inc.