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Question

Emails going into junk folder

  • January 4, 2025
  • 1 reply
  • 22 views
Kate Michelle
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Some of my emails from clients using their portal go to my junk folder. This happens alost daily. Needless to say this results in a slower reply time, as im somtimes unaware thri are clients emails in my junk folder. Not sure if this helps but this is what the end of the email address looks like inbound.honeybook.com.

Any advice on how to fix this issue? 

    1 reply

    Monica R
    HoneyBook Community Team
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    • Monica RHoneyBook Community Team
    • HoneyBook Community Team
    • January 6, 2025

    Hey ​@Kate Michelle! Here is an article from the Help Center to help improve email deliverability. 

    There are a handful of tips there to help make sure your emails end up in the intended inbox :) 

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