This is the first time this has happened that I know of. I sent a contract and invoice to a client and they were unable to open. When emailed was opened it was an advertisement. Same when they opened my email with appointment confirmation. I had to resend and this it was fine. Can someone please tell me why this would happen? And how I can make sure it does not happen again. Thank you - Natasha
Question
Emails to clients having advertisements attached
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+7- HoneyBook Community Team
Hey Natasha!
Could you please reach out to our Support team? They can better help you figure out what happened here. They can be reached at Concierge@Honeybook.com
Be sure to include screenshots of your emails and the recipient emails so they can get to troubleshooting right away.
Cheers,
Monica
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