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Glitch with email signature

  • December 5, 2024
  • 2 replies
  • 25 views

BeckPhotoCo
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I have noticed that when I use AI to respond to an e-mail/inquiry that my email signature disappears after it is sent. For example, my signature will be clearly visible as I am sending the message, but when the message appears in the “Activity” it shows no signature. Anyone else experiencing this issue?

Best answer by BeckPhotoCo

This is a glitch! Honeybook looked into it and was able to fix this for me. I urge anyone else who has this issue to talk to the support team and they will be able to resolve the problem. 

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2 replies

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • December 5, 2024

Hey ​@BeckPhotoCo! Thanks so much for flagging this. This seems like a bug…

I’m going to talk to our Support team and they’ll be in touch with more information on a fix :) 


BeckPhotoCo
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  • Author
  • Newcomer
  • Answer
  • December 10, 2024

This is a glitch! Honeybook looked into it and was able to fix this for me. I urge anyone else who has this issue to talk to the support team and they will be able to resolve the problem.