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Question

Glitchy super slow and lagging when creating invoices using my smart files...

  • January 22, 2025
  • 1 reply
  • 5 views

Kaitlyn Wright

Florist here! Every time I am trying to build out an invoice/proposal using my pre-made smart files it takes forever for the sections to load, i click on something and have to wait until the drop down happens, ill type and the words are super laggy, its super frustrating and takes me forever to create an invoice because of how much the system is lagging.

It happens on different computers, my phone etc so i don’t think it is my computer/memory

Anyone else having this problem? 

 

Thanks!

K

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1 reply

Matthew Eriksen
Community Legend
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Hey ​@Kaitlyn Wright, sorry this is happening. I’m a brand designer and HB Pro, I don’t work for HB but just wanted to offer my support. Have you reached out to support about this—the circle question mark on the bottom right of your screen? Perhaps it’s a glitch within your account.

So when you go into your invoice and try to edit or pull up a particular line item, it jst stakes forever to pull it up? Is that accurate?

Hope this gets solved for you soon!