Skip to main content
Solved

Help with Unknowns SPF

  • January 30, 2024
  • 5 replies
  • 40 views

April Slemensky
Forum|alt.badge.img

I keep getting “Unknown SPF issue” in my gmail integration. I’ve followed what to do for squarespace and I’m not sure what the issue is. 

Best answer by Tashonta Fairman

Hey @Monica R , this was fixed a little after I sent this post. Forgot to update!

It may take a few mins to a few hours to work

I added this one to my domain records: 

  • v=spf1 include:_spf.google.com ~all

Thank you!

5 replies

Kelly Mitchell

I’m in the same exact boat. Someone please help!


Joe Underbakke

Having the same problem. I have no idea what any of this means and suddenly it’s some kind of issue. I have no idea what I’m supposed to be doing.


Tashonta Fairman

Hey, I have this issue as well. Is this what you’re seeing?


Monica R
HoneyBook Community Team
Forum|alt.badge.img+7
  • HoneyBook Community Team
  • August 22, 2024

The error Unknown SPF Issue means there's an error with SPF. Typically, with the error message Unknown SPF issue, there is an issue with one of the fields you have added or you have multiple SPF records set up. I would suggest taking a look at how you have this set up with your web host.

Type: TXT
Name or Host: @
Value or Data: (use the one that is your email provider)

  • v=spf1 include:_spf.google.com ~all
  • v=spf1 include:spf.protection.outlook.com -all
  • v=spf1 include:icloud.com ~all
  • v=spf1 include:one.zoho.com -all

TTL (time to live): how long the server should cache this information. For example: 1 Hour

 



If you’re still having trouble, please feel free to reach out to our support team at concierge@honeybook.com


Tashonta Fairman

Hey @Monica R , this was fixed a little after I sent this post. Forgot to update!

It may take a few mins to a few hours to work

I added this one to my domain records: 

  • v=spf1 include:_spf.google.com ~all

Thank you!