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Question

HoneyBook emailed my client requesting feedback without my knowledge

  • November 17, 2024
  • 2 replies
  • 27 views

Margaret R Fortier

A client recently received an email requesting feedback on a project. I did not know HoneyBook sent emails without my knowledge. How do I prevent this?

 

Thank you.

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2 replies

Kait former community manager
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Hi ​@Margaret R Fortier I’m so sorry you had an experience with an unexpected/unscheduled email. Let me open a ticket for you with support so they can take a look at what happened.


Margaret R Fortier

Thank you.  I reached out to Customer Support and they took care of it.