Hello! I have not seen another question about this, forgive me if there is one and I overlooked it.
I set up an email to go out 10 minutes after an inquiry and I cannot see where this actually took place. Where will I find it?
Screenshots added to show what I do see.
+9Was this automation added AFTER they inquired?
No. I added it in the past day or so. This is the first inquiry that has come in.
+9You should see if the email fired within the project itself. Make sure the automation attached (right side of the project under AUTOMATIONS)
You should see if the email fired within the project itself. Make sure the automation attached (right side of the project under AUTOMATIONS)
Okay… but the automation didn’t attach when the inquiry created a project.
+3
Go to Tools > Automations > in the right column it says “Automate Via Contact Form” -- select the automation you want to trigger from the dropdown menu and match it to the correct contact form answers or set it to “default for contact form” if you want it to go out to ALL inquiries.
Go to Tools > Automations > in the right column it says “Automate Via Contact Form” -- select the automation you want to trigger from the dropdown menu and match it to the correct contact form answers or set it to “default for contact form” if you want it to go out to ALL inquiries.
I have it set that way. It’s not automatically sending the email response.
+7I have! Thanks Cassie!
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