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Question

How to delete one of a recurring invoice?

  • November 6, 2024
  • 1 reply
  • 23 views
Laurel Thompson
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Last month I had to add an additional fee to my client’s invoice. This month it was supposed to go back to normal but instead I had to create a new invoice in the series, which is leaving that incorrect invoice floating out there unpaid. How can I delete that one? I don’t see a way.

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      1 reply

      Rona
      HoneyBook Employee
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      • RonaHoneyBook Employee
      • HoneyBook Employee
      • November 12, 2024

      Hi @Laurel Thompson, I’m Rona from the HoneyBook product team. While at the moment there’s no option to cancel or delete a specific invoice in a recurring series - there is a workaround. You can pause the current recurring series, and create a new one with the original amount. 
      Please note that when updating an invoice amount, it updates all upcoming series and not just the upcoming one, so we recommend reviewing the invoice and make sure to make adjustments if required. 

      Hope this helps!

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