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If i send an email, i get cc as well. Its kind of werid - it this realted to selective communication?

  • October 9, 2024
  • 7 replies
  • 45 views

Sehaj
Explorer

See attached screenshot. 

Best answer by Sehaj

Yes HB Concierge provided a solution! Thank you!

7 replies

Avia Keren
HoneyBook Employee
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  • HoneyBook Employee
  • October 9, 2024

Hi @Sehaj, Avia from the product team here 😊
I'm not sure I fully understand—are you receiving the emails you send from HoneyBook in your own inbox?


Sehaj
Explorer
  • Author
  • Explorer
  • October 9, 2024

HI @Avia Keren, no I just get a blank message in the portal. Clients get my original email and then they also get this “new message from Sehaj Singh email which is a blank email”.


Avia Keren
HoneyBook Employee
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  • HoneyBook Employee
  • October 9, 2024

@Sehaj could you please share a project example with us so the devs can take a look?


Sehaj
Explorer
  • Author
  • Explorer
  • October 9, 2024

 


Sehaj
Explorer
  • Author
  • Explorer
  • October 17, 2024

Hi @Avia Keren this is getting worse, it did it after almost every email I sent today. Please help


Avia Keren
HoneyBook Employee
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  • HoneyBook Employee
  • October 30, 2024

@Sehaj Sorry for the delay! Don’t know how we missed your reply.
Could you please confirm if you’re no longer experiencing this issue?


Sehaj
Explorer
  • Author
  • Explorer
  • Answer
  • November 12, 2024

Yes HB Concierge provided a solution! Thank you!