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Invoice for Selected Services - way to add Service page to this???

  • June 10, 2024
  • 4 replies
  • 43 views

Cassie H of Premier Ops Spot
Community Legend
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Is there a way to pull Service Selections from a Brochure into a more robust Smart File or Smart File template, instead of just an Invoice/ Payment page? 

Here’s the use case:

  1. A wedding florist has a brochure with Questionnaire. 
  2. After the lead fills out a contact form, brochure is sent to them. 
  3. Lead makes selections on the brochure.
  4. Now, there’s an option to “Create Standalone draft invoice”.
  5. However, we have an entire “Custom Proposal” smart file that pulls in some Smart Fields, has details about working with the florist, etc.

It would be IDEAL if the invoice could be added as a page to the Smart File, and the Services would automatically be added to the Custom Proposal page. (Basically, the reverse of what the process currently is. If you send an interactive proposal page, the client’s selections auto-populate the invoice page, but in this case we’d be taking the selections from Brochure which populate an invoice, and populating the Proposal page with the selected services too.) I’ve tried a few workarounds unsuccessfully.

Workaround #1:

  • Creating an invoice from the selected services and adding it as a page to the existing Smart File template.
  • The problem with this is, like I said, the Custom proposal page doesn’t update with the client selections. Adding them would have to be done manually, which sort of defeats the purpose.

Workaround #2:

  • Opening the Invoice that was created from Selected Services, and adding pages from the Smart File template to “recreate” the entire File the way we want.
  • Problem 1: Service / Proposal page doesn’t reflect selected services
  • Problem 2: All the Invoice page settings from the Smart File template don’t carry over… so we’d have to do that manually every time. (ie taxes and late fee, for example).

Workaround #3:

  • Doing #2, and moving the Custom Proposal page headers to the top of the invoice page. 
  • This is a little better, because the Smart Fields at least carry over, but again there is technically not a Custom Proposal page, and updates would have to be made directly on the invoice instead of on a Services page.

Any way you slice it, there’s still a lot of additional work that has to be done manually.

Is there any other workaround I’m missing? 

 

4 replies

Alyssa Nance
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@Cassie H of Premier Ops Spot 

To make sure I’m understanding: You’re wanting the selections made on the brochure to populate onto another smart file that would be the more official proposal, correct? If so, I agree that I’m not seeing a great way to do this either.

 

I think getting a little more insight into the florist’s workflow would help a bit with possibly figuring out what the best solution would be… After the client submits the brochure, does the florist typically have a consultation with the client before sending the custom proposal? I’ve been in the wedding industry for over 10 years and would think that a vendor like a florist would have to do a bit more manual proposal work since prices for hard goods change frequently and they tend to be very detailed with each line item on their proposals/invoices. So I guess my question then would be, what is the client selecting on the brochure that the florist is wanting to populate on the official proposal?


Cassie H of Premier Ops Spot
Community Legend
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@Cassie H of Premier Ops Spot

To make sure I’m understanding: You’re wanting the selections made on the brochure to populate onto another smart file that would be the more official proposal, correct? If so, I agree that I’m not seeing a great way to do this either.

 

I think getting a little more insight into the florist’s workflow would help a bit with possibly figuring out what the best solution would be… After the client submits the brochure, does the florist typically have a consultation with the client before sending the custom proposal? I’ve been in the wedding industry for over 10 years and would think that a vendor like a florist would have to do a bit more manual proposal work since prices for hard goods change frequently and they tend to be very detailed with each line item on their proposals/invoices. So I guess my question then would be, what is the client selecting on the brochure that the florist is wanting to populate on the official proposal?

@Alyssa Nance , she makes beautiful, hand crafted wood flowers. She has an extensive gallery on her site and we created a thorough questionnaire so leads can give inspo ideas, types of flowers they like or don’t like, etc. She said most times they do not do a consultation, but she offers one if they request it.

So, on the brochure they’re selecting how many bouquets, boutonnieres, if they want a flower arch, centerpieces, etc and the quantity for each. They also input their color scheme, etc. Then she creates the proposal and sends it over, and only does a video call if they request. 

I think I’m going to recommend she creates the invoice from the brochure, then just add the additional pages from the template I created. I think that’s faster than trying to adjust the details of the order every time!


Alyssa Nance
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@Cassie H of Premier Ops Spot Hand crafted wood flowers sound beautiful! I can only imagine what a flower arch would look like- incredible!

 

But it sounds like, unfortunately, she’ll have to do a manual custom proposal if she’s wanting to transfer all that info over. Yes, you can totally create the invoice based off the selections made on the brochure, she just won’t have an automatic way to populate it in a services block (which is what I was assuming you were trying to do). But this might be fine based on how she wants to present the proposal to her clients. Maybe a nicely designed invoice page will work just as well as a page with the services block. She could still add an image next to each line item on the invoice if she was wanting a way to include example pictures for the client.


Lara McDonald

Very, very confusing to add an invoice to a current proposal….make me want to stop using HoneyBook. Not an easy program to navigate and I was a graphic designer so I feel I have a step up on layout.