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Question

Issue sending smart files

  • August 14, 2024
  • 2 replies
  • 16 views

Amanda Grimm

I have always been about to create a contact, then create a project and send out a smart file from my phone, but lately that is not working. I keep getting an error “no one added to the workspace”. I am able to send it from my computer. I have always been able to do this. Did something change? 

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2 replies

Masha Z
HoneyBook Employee
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  • HoneyBook Employee
  • August 15, 2024

Hi @Amanda Grimm!

I’m checking if there’s a bug with our product team. When you’re trying to send them from your phone, are you using the mobile app or accessing HoneyBook from a browser?


Amanda Grimm

Mobile app.