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lag when using smartfiles

  • September 14, 2024
  • 1 reply
  • 9 views

Tori Escobedo

Noticed an incredible amount of lag now that smartfiles are in play. Nearly all of my Honeybook screens loading slowly. 

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1 reply

AviaE
HoneyBook Employee
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  • HoneyBook Employee
  • September 20, 2024

Hi @Tori Escobedo! Avia from the product team here.

I’m sorry you’re experiencing that! If this is still happening, could you please contact support so they can help troubleshoot the issue? It can be done by using the ? on the bottom right of your account or by emailing concierge@honeybook.com

Thank you!