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Lead Form Flow (Add custom payment schedule)

  • November 16, 2024
  • 2 replies
  • 48 views

Ruét Photo
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I’ve started and stopped creating Lead Forms on and off since they launched. They always fall just short of what’s needed. Can Honeybook make this happen:

  • Select Service(s) - Ex: 1 or 2 hour sessions
  • Book a Time - Use the schedule for the service selected
  • Populate the Invoice & Customize Payment Schedule - Ex: 50% upon submitting form, 50% due on selected project date.
  • Sign Contract
  • Pay the first amount from Invoice Payment Schedule

From there the project is created and an automation can be added to continue the flow.

I currently have to funnel a client through a lead form for them to “Book a Time” and then start an automation to send a proposal containing the contract, invoice, and payment (so they can pay a deposit and not the full amount). This process has to be done for each individual service provided, which makes for a LOT of templates and forms and is way more convoluted than it needs to be to automate a booking. I’m just looking to streamline for both myself and my clients.

If there is a better way to do this, please let me know.

Best answer by Matthew Eriksen

Hey ​@Ruét Photo! HB Pro Matthew here. As a business coach who offers a handful of different sessions myself, I can see how helpful this would be. Let’s see if I can solve this for ya!

But before we do that, you should 100% add the payment schedule feature idea for Lead Forms to the community so we can all upvote it.

Alright so the sad but true reality is that a Lead Form (LF) is designed to be paid in full, similar to buying a product online (no contracts for so your legal info isn’t floating around online, since LFs are public facing). So if you’re looking to sign a contract up front you would still need to initiate an automation for the second half.

However, to make sure folks are paying before a session is blocked on your calendar here is a workaround. While this may not be the 100% ideal option you’re looking for, (as it does require additional steps and templates), let me know if it helps at all:

  1. Setup Lead Form as you have done previously (good template for this is Instant Booking shown below):
    • Service selection - Ex: 1 or 2 hour sessions
    • Scheduler - Use the scheduler for the service selected
    • Populate the Invoice
    • Pay the first amount
  2. Service selection with a session
    • Ensure your services block in this Smart File has this feature turned on so it connects the line item with session on next page
    • Also, in Scheduler (Tools > Scheduler), find that session type, and make sure it’s set to ‘Use meeting date as the project date’
  3. Edit prices of the available services to be their deposit value (50%). For example if service X usually totals $100, have the value in this LF be $50 for that line item.
  4. Setup Automations
    • If you have the new Automations builder you would create an automation  initially triggered by ‘Session scheduled’ – more new Automations info here
    • Once session is scheduled you can automate sending a File via Email for that specific service type, with following considerations:
      • Invoice for remaining balance of service X
      • Set payment due date to Project Date (setup in Scheduler)
      • Contract for service
      • Payment page for balance (which will send auto reminders to client prior to Project Date)

Let me know if this helps at all, and if not, also tell me, too, ha! Hope you have a great day, ​@Ruét Photo (and ​@gregthomasphoto)!

 

 

This topic has been closed for replies.

2 replies

gregthomasphoto

Here here! I’ve been struggling to find a way to do this for a while now, and have gotten extremely frustrated at the inability to do this.


Matthew Eriksen
Community Legend
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  • Community Legend
  • Answer
  • December 4, 2024

Hey ​@Ruét Photo! HB Pro Matthew here. As a business coach who offers a handful of different sessions myself, I can see how helpful this would be. Let’s see if I can solve this for ya!

But before we do that, you should 100% add the payment schedule feature idea for Lead Forms to the community so we can all upvote it.

Alright so the sad but true reality is that a Lead Form (LF) is designed to be paid in full, similar to buying a product online (no contracts for so your legal info isn’t floating around online, since LFs are public facing). So if you’re looking to sign a contract up front you would still need to initiate an automation for the second half.

However, to make sure folks are paying before a session is blocked on your calendar here is a workaround. While this may not be the 100% ideal option you’re looking for, (as it does require additional steps and templates), let me know if it helps at all:

  1. Setup Lead Form as you have done previously (good template for this is Instant Booking shown below):
    • Service selection - Ex: 1 or 2 hour sessions
    • Scheduler - Use the scheduler for the service selected
    • Populate the Invoice
    • Pay the first amount
  2. Service selection with a session
    • Ensure your services block in this Smart File has this feature turned on so it connects the line item with session on next page
    • Also, in Scheduler (Tools > Scheduler), find that session type, and make sure it’s set to ‘Use meeting date as the project date’
  3. Edit prices of the available services to be their deposit value (50%). For example if service X usually totals $100, have the value in this LF be $50 for that line item.
  4. Setup Automations
    • If you have the new Automations builder you would create an automation  initially triggered by ‘Session scheduled’ – more new Automations info here
    • Once session is scheduled you can automate sending a File via Email for that specific service type, with following considerations:
      • Invoice for remaining balance of service X
      • Set payment due date to Project Date (setup in Scheduler)
      • Contract for service
      • Payment page for balance (which will send auto reminders to client prior to Project Date)

Let me know if this helps at all, and if not, also tell me, too, ha! Hope you have a great day, ​@Ruét Photo (and ​@gregthomasphoto)!