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Question

Need help - where to set up automations for emails?

  • September 20, 2024
  • 1 reply
  • 6 views

Shanna-Kaye Fancher
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I set up an automation email a while back….

 

and now I can’t find where to change it. 

I tried “Automations” but it wasn’t there. 

 

Any ideas where to look?

Example attached. 

 

It’s sending to people who are in a certain “stage” - and yet when I forget to move a newly booked client to the next stage, it sends them an email asking if they are ready to book :P 

 

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1 reply

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • September 23, 2024

Hey @Shanna-Kaye Fancher

It could be an automated email coming from your Company Settings in the Preferences tab! Will you check there and let me know? 

Cheers!
Monica