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Question

New Email Address

  • February 16, 2024
  • 3 replies
  • 8 views

Addison Caproni

I have changed my email address and updated it in Honeybook, but it is still sending emails from my old address. Any help with this?

3 replies

Sandra Henderson
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It’s probably best to go right to HoneyBook support with this! Click the “?” icon in the bottom corner of the screen from your HoneyBook account


Abigail Robinson

I cannot find a ? mark or anywhere to actually speak to a human. I’m having the same problem. I have changed the email everywhere possible as well as my integrations but it still sends from the old email address. someone please help!!


Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • February 26, 2025

Hi folks! 

The support team can help you with this. If you’re unable to see the chat button in the bottom right corner of your HoneyBook account, you can email Concierge@HoneyBook.com!