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New Notes Section - Can we scroll?

  • May 14, 2024
  • 3 replies
  • 26 views

Dana Ponsky

I am trying to get used to the new notes section but finding the inability to scroll through them to review all the notes is nearly impossible.
Previously, when everything was on one page divided by date, I could easily scroll to the previous meeting notes or from notes in the past. However, with the new set-up, when I open a note from a previous meeting, I cannot scroll down when there is a lot of content. Instead I have to place my cursor on the last word and use arrow buttons to go up and down.
I have tried different browsers (Firefox and Chrome) and it is the same issue. I need the ability to scroll through notes otherwise, this extremely important function (the Notes) becomes unusable for me and I need it for my work.
Is this something I am facing or is it a collective issue? How can this be fixed ASAP?

Best answer by Kait former community manager

Hi @Dana Ponsky reading through your post, this sounds like a potential bug. I am going to open up a support ticket for you so a specialist can take a look at your account and get things working for you ASAP. 

3 replies

Kait former community manager
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Hi @Dana Ponsky reading through your post, this sounds like a potential bug. I am going to open up a support ticket for you so a specialist can take a look at your account and get things working for you ASAP. 


Camille Petruccio
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@Kait M can you start a ticket for me too, I can’t even access the notes section in each customer project without going to contacts and finding the notes. Its HORRIBLE


Product Team
HoneyBook Employee
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  • HoneyBook Employee
  • May 21, 2024

@Camille Petruccio I’ve created a ticket for you as well!