How do I give my client a partial refund to a payment?
They added on a $575 service to a $5,000 package. The invoice was split into 3 payments over $1500 each. I need to refund them $575, not a full payment they placed
Question
Partial Refund
- HoneyBook Employee
Hey there! Elli from the Education team at HoneyBook here. You should be able to issue a partial refund of $575 to your client! We have an article here that walks through how to issue a full or partial refund here: https://help.honeybook.com/en/articles/2209070-issuing-a-refund#issuing-a-refund
If you encounter any trouble, our Support team can help! You can reach them by clicking the question mark icon on any HoneyBook page and chatting in “Talk to an agent.” 😊 I hope this helps!
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