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Question

Payment Record through Zapier

  • September 25, 2024
  • 2 replies
  • 26 views
Rick McLean

Zapier has identified this issue to the HoneyBook development team, as it’s been reported multiple times. I’m going to try from the other perspective. We are trying to have the Payment 1 and Payment 2 identified. It seems to classify all of them as Payment 1. I tried to process “New Records” through updating the test, but the latest record that comes up is 09/08. The records I need are 09/21 and 09/23, but I can’t get them to pull. IF I can get those out of HoneyBook, I may be able to update the Zap to differentiate between Payment 1 and Payment 2. 

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      2 replies

      kitzzy
      HoneyBook Employee
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      • kitzzyHoneyBook Employee
      • HoneyBook Employee
      • October 17, 2024

      Hi @Rick McLean,

      Kitzzy here from the education team. Can you email support at concierge@honeybook.com with these details so they can take a look at your account and help troubleshoot what is going on?

      Let us know if that helps.

      Thanks,

      Kitzzy

      Kitzzy, Product Education Team
        Rick McLean
        • Rick McLean
        • Author
        • Newcomer
        • October 19, 2024

        I’ll get that done with screenshots and descriptions early next week.

         

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