Proposal is signed, pipeline stage changes to signed, but the project is not showing up as a booked project.
What happened to this?
There were never any issues with the pipeline flow until they changed to customizable.
Question
Pipeline Stages not Showing as Booked
I am having the same issue. The contract signed client paid the deposit . However, this one client is not showing under retainer paid . I have checked everything and reviewed the timeline setting and nothing.
Please let me know if you figure it out .
+1- HoneyBook Employee
Hi
I’m sorry you’re having this problem - I’d recommend contacting support about this, as it sounds like a technical issue. You can reach them anytime from inside your HB account by clicking the ? in the bottom right corner and selecting “Message Us” or emailing concierge@honeybook.com.
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