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Project location field auto-fill deprecated?

  • July 24, 2024
  • 13 replies
  • 87 views

Brad Gardner
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Having the auto-complete in the Details>Project Location field was a great feature. Why was it removed? Any chance of getting it back?

Thanks

Best answer by Monica R

Hey folks! 

We heard you and we're so sorry for the disruption we caused by removing the address auto-complete functionality without notice.
Here's what happened: we are transitioning to a new provider and realized that removing this functionality during the transition interfered with your work considerably.

Here's what we're doing about it: auto-complete has been restored to all account while we complete the transition to our new service provider. That means many of you will have the old experience (noted by Google on the search results) and some of you may already have the new service provider.




We encourage you to share feedback to make sure everything is working as expected.

TLDR: We re-installed the original auto-complete while we roll out our new service provider to all members. We will make sure it is stable and working properly while we expand the transition.

Your feedback means the world to us, even and especially when we don't get it right.

Thank you!

This topic has been closed for replies.

13 replies

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • July 24, 2024

Hey @Brad Gardner! Thanks for the feedback - we’re sharing it with our product team :) 


Regina Martinez
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I’ve had to fix so many address and copy and paste them from google maps! I really miss being able to type in a few letters of the location and Honeybook would pull the full address for me from Google.


Shannon Ranger
Explorer
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I just wrote to support about this. What a terrible feature to remove! 


Kristal Hacker

Having the auto-complete in the Details>Project Location field was a great feature. Why was it removed? Any chance of getting it back?

Thanks

 

Yes, I definitely agree. I just reached out to the help desk and they directed me here. 

 


Brad Gardner
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  • Author
  • Newcomer
  • July 25, 2024

Having the auto-complete in the Details>Project Location field was a great feature. Why was it removed? Any chance of getting it back?

Thanks

 

Yes, I definitely agree. I just reached out to the help desk and they directed me here. 

 

I agree! Support, please bring back this feature.


Chantal Newell

Definitely agree. This is surely needed especially since the address field for the customer is not one that allows them to auto-populate or auto-search for their address. 


Brandon Moshenko

I agree!! Please bring back this feature. Hopefully more people write in and they bring back a feature that benefited so many customers!!


Kait former community manager
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Hi everyone! Kait here from the Community team. I want to say thank you on behalf of the Product team for the candid feedback on the changes made to functionality that supports auto-populating location. They have heard your frustration and are working on a fix to re-instate this functionality. We will update this thread and any others on the topics in the next few days when the testing process is complete to ensure it works as expected (we don’t want bugs!). You’ll see this update either from me or from @Monica


Valerie Shike

Auto generate was a FANTASTIC feature! An amazing time saver! This could be a deal breaker for me, honestly. Hoping it comes back!


Brad Gardner
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  • Author
  • Newcomer
  • July 30, 2024

Hi everyone! Kait here from the Community team. I want to say thank you on behalf of the Product team for the candid feedback on the changes made to functionality that supports auto-populating location. They have heard your frustration and are working on a fix to re-instate this functionality. We will update this thread and any others on the topics in the next few days when the testing process is complete to ensure it works as expected (we don’t want bugs!). You’ll see this update either from me or from @Monica

Love to hear this!!


Cait Fletcher

Hi everyone! Kait here from the Community team. I want to say thank you on behalf of the Product team for the candid feedback on the changes made to functionality that supports auto-populating location. They have heard your frustration and are working on a fix to re-instate this functionality. We will update this thread and any others on the topics in the next few days when the testing process is complete to ensure it works as expected (we don’t want bugs!). You’ll see this update either from me or from @Monica

So glad to hear this!  I came to this community specifically about this!


Shannon Ranger
Explorer
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Hi everyone! Kait here from the Community team. I want to say thank you on behalf of the Product team for the candid feedback on the changes made to functionality that supports auto-populating location. They have heard your frustration and are working on a fix to re-instate this functionality. We will update this thread and any others on the topics in the next few days when the testing process is complete to ensure it works as expected (we don’t want bugs!). You’ll see this update either from me or from @Monica

Oh this is great news!!!


Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • Answer
  • August 5, 2024

Hey folks! 

We heard you and we're so sorry for the disruption we caused by removing the address auto-complete functionality without notice.
Here's what happened: we are transitioning to a new provider and realized that removing this functionality during the transition interfered with your work considerably.

Here's what we're doing about it: auto-complete has been restored to all account while we complete the transition to our new service provider. That means many of you will have the old experience (noted by Google on the search results) and some of you may already have the new service provider.




We encourage you to share feedback to make sure everything is working as expected.

TLDR: We re-installed the original auto-complete while we roll out our new service provider to all members. We will make sure it is stable and working properly while we expand the transition.

Your feedback means the world to us, even and especially when we don't get it right.

Thank you!