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Question

Repeating same action with the wait time condition

  • February 18, 2025
  • 1 reply
  • 19 views

Katrina Naylor
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Hi!  

If i create a a time condition & repeat the action for the file I want completed under the ‘no’ until I end the automation will that time condition go from the previous step or from the original condition.

My goal for my first automation is to get the client to select a package.   So i have a condition based on time passed that will repeat until my sales process is done.  My question is every time i set the condition to be file completed within ‘x’ amount of days will that wait time go based off of the time the file was sent to the client or is that time based off the previous step?  

1 reply

Heather M
HoneyBook Employee
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  • HoneyBook Employee
  • February 24, 2025

Hi Katrina! Great question, and great application for an automation in your business! Reminders are so annoying to stay on top otherwise. 

In answer to your question… It is based on the previous step. So, for example, if you wanted to send a reminder each week, you would set each condition wait time for 7 days.