Is this expected behavior, or maybe a known issue?
TL;dr -- Replying to an existing message that was sent through an automation, recipients don’t auto-populate.
I have a new inquiry, and after they inquire they get an automated email through an Automation.
I open up the project and reply in thread to the automated email.
No recipients are chosen; I have to select them.
Is this expected behavior?
Best answer by AviaE
Hi again
I’m glad to update you that the automations replies should be fixed now.
Can you let us know if you are still experiencing some unexpected behavior?
+1Hi
Thanks for raising the issue. This is not an expected behavior, and we will upload a fix early next week and update you here. Sorry for the inconvenience 🙏🏼
+1Hi again
I’m glad to update you that the automations replies should be fixed now.
Can you let us know if you are still experiencing some unexpected behavior?
Already have an account? Login
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
Welcome! To join the HoneyBook Community, log in with your HoneyBook account below.
You'll confirm your username and share a bit about yourself, then you're ready to explore and connect.
Free trial? No problem. Log in with your trial credentials to join.
Already a member? Hi and welcome back!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
