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Question

Scheduling multiple emails within a project

  • September 13, 2024
  • 3 replies
  • 40 views

Jon Stastny

Hi!

 

I was wondering if there is a feature in the works to be able to schedule more than one e-mail within a project.


For example, I would like to send an e-mail 7 days prior to the event confirming the details as well as an e-mail at the end time of the event to thank them and follow up.  I was told that there is currently a limit of one scheduled automation like that per project...hoping this will be a possibility in the near future.

 

Thank you!

3 replies

AviaE
HoneyBook Employee
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  • HoneyBook Employee
  • September 15, 2024

Hey! Avia from the product team here 👋🏽

I actually think what you’re asking for is possible, I’m just not sure I fully understand the use case, can you elaborate more? Are you referring to the “schedule send” ability inside a project? or to the automations feature? 


Cassie H of Premier Ops Spot
Community Legend
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I’d love to know the answer to this too, @AviaE  - I don’t know that I’ve ever tried to schedule multiple emails inside a project (but outside the automation) at one time, but I don’t know why this wouldn’t be available? It would be good to know either way!


AviaE
HoneyBook Employee
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  • HoneyBook Employee
  • September 18, 2024

I’d love to know the answer to this too, @AviaE  - I don’t know that I’ve ever tried to schedule multiple emails inside a project (but outside the automation) at one time, but I don’t know why this wouldn’t be available? It would be good to know either way!

Hey Cassie!

These options are indeed available. I wanted to hear more about the exact use case to see if there is something that isn’t covered, or if maybe there’s something that needs fixing.