Session scheduled after workflow activated - will it work?

Question

Hello, I am building an automation For my clients who book newborn photos with me. I have two questions.

First, in my automation I have set the 1-day session reminder to send 1-day prior to the session. But what if the session is scheduled after the automation has already been activated. Will the session reminder still go out? The automation is applied with no sessions in project.

Second, if I change the project date after an automation has been activated, will the times of the emails to be sent adjust to the new project date?

Thanks, Heather

Carmel Arad · Answer

Regarding the session question, you can schedule a session after you apply the automation and the reminder will send a day before that session (as long as it was scheduled more than a day ahead).

Aldo, if you change the project date after applying an automation all future triggers based on the project date (that have not happened yet) will update based on the new project date.

I checked this on a demo account we have to make sure these actually work.

I hope this answers your question, and please let me know if you have any other questions

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