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Question

SMS for Legacy Users?

  • March 13, 2024
  • 1 reply
  • 22 views

Miranda Kelton
Explorer

Can we please PLEASE get the new SMS features enabled for legacy accounts? I’m confused as to why this is not available for long-time honeybook users. I have been told by support several times that older legacy accounts like mine are not able to use the new SMS features & that there is no info on when this will be available for us. I was so excited to use this feature & am very disappointed that I cannot have access to it, especially having been a loyal Honeybook user for years now. 

1 reply

Masha Z
HoneyBook Employee
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  • HoneyBook Employee
  • March 14, 2024

Hi @Miranda Kelton,

You should have access to SMS on legacy accounts - please note that SMS doesn’t work with legacy files. However, you can use them for smart file access codes, payment and session reminders. Learn more here!