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Question

Template

  • May 23, 2024
  • 1 reply
  • 16 views

Cynthia Harris

I made a Questionnaire https://youreventbymagicalmoments.hbportal.co/flow/6647e6b7d23727001f9be9f0/template/view

The top part is showing my company info when I preview it but when I open the link it’s not showing it. Does anyone know what is going on?  

1 reply

Masha Z
HoneyBook Employee
Forum|alt.badge.img+1
  • HoneyBook Employee
  • May 23, 2024

Hi @Cynthia Harris!

Interesting, have you saved/published the changes? What happens when you click “Preview” in the builder?
If the problem persists, I’d recommend contacting technical support by clicking the “?” at the bottom right corner on your HoneyBook desktop app!