There seems to be a bug when sending out emails today

Question

This bug started today 2/20/25. Every time I send an email using an email template through the project workspace, the subject line doesn’t use the default subject line in the email template. The subject line is displaying “Re:” and the subject line in the previous email. I’m not trying to reply back to the previous email. I have to press “Send New Email” a couple of times, sometimes 3 or 4 times and select the same email template in order to display the correct default subject line in the email template. I’ve closed out the tab in the browser, I restarted my browser and I also cleared out the cookies. Even resorting to restart the computer, but nothing is working. I don’t want to do extra steps in order to send a fresh new email. What gives?

Best answer by Monica R

Good morning! Thanks for flagging!

The team is aware and are working on a fix :)

Monica R · Accepted Answer

Good morning! Thanks for flagging!The team is aware and are working on a fix :)

Julia Spears · Answer

I’ve noticed this too, with emails someone else on my team is sending out...the subject line is incorrect, and actually is a subject line from a completely different template email we use. ​@Kait Mis this a known bug or do we need to reach out to support?

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