I was just adding all of my clients to Honey Book. In the middle of setting up one of the projects, I was logged out both on the computer and the app. When I try to log in, I get a message saying that there is an unexpected server error. I can log into an old account with no issue.
I’ve tried chat support, but after the chatbot, I get this message:
I totally understand and thanks so much for your patience while I reviewed your account.
To ensure we get this issue resolved - I will need to reach out to our team of specialists. This might take some time so please hang tight while we work to come to a resolution.
If you need to step away, please feel free to do so. Either myself or the specialist will follow up here and you're welcome to get back to us at your earliest convenience.
Thanks again for patience. We really appreciate it.
They don’t ask any questions or try to see what I’ve done. I’m very frustrated. This is not a good start.
Does anyone have any ideas what’s going on?
