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Question

Viewing small thumbnails in Proposal

  • July 10, 2024
  • 4 replies
  • 23 views

Elizabeth Gaines

I have heard from several clients that the thumbnails/pictures in the Proposal for each item doesn’t allow them to view or zoom in or select the image at all. it stays as a small thumbnail. My clients would love to see the images up close for the itemizations.. Is there something I’m missing?

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4 replies

Masha Z
HoneyBook Employee
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  • HoneyBook Employee
  • July 18, 2024

Hi @Elizabeth Gaines!

Interesting, how are those showing up on your end when you preview the proposal? Does it look the way you intended it to?

If it happens for some and not for others, it might be a technical issue, so I’d recommend reaching out to support to resolve it. To do that, click the “?” in the bottom right corner on the HoneyBook desktop app.


Elizabeth Gaines

I cannot view the thumbnails either up close. It doesn't allow a click or zoom. So I've been uploading the photos in the proposal under files for them to look up close.

 

Thank you!


Masha Z
HoneyBook Employee
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  • HoneyBook Employee
  • July 18, 2024

@Elizabeth Gaines,

I see. What I’d suggest is to either make them as large as possible. You can make them larger if you take them into a separate content block and number them, for example - allowing your clients to select what they want.

If that’s still too small - provide links to Google Drive images, embedded in the text in the service descriptions.


Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • July 22, 2024

Hey Elizabeth! I’d also suggest posting this as a feature request here!