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Question

What is supposed to be the flow after "create new in canva" ?

  • January 9, 2025
  • 4 replies
  • 40 views

Ashley Rufino
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So I am playing around with the new canva integration within the smartfiles. I click on the option to create new in canva and it opens its in a separate window which is to be expected. But my question is, what is supposed to happen once the design is complete? Do I just exit out once it's saved and go back to the smartfile and click “import”? Or did I miss something on the canva pop up?

I have a screen recording but it doesn’t let me attach.

4 replies

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • January 9, 2025

Hey ​@Ashley Rufino! Will you email me the screen recording at monica.rodriguez@honeybook.com?


Ashley Rufino
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  • Author
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  • January 9, 2025

Hey ​@Ashley Rufino! Will you email me the screen recording at monica.rodriguez@honeybook.com?

sure thing!

 


Daniel B
HoneyBook Employee
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  • HoneyBook Employee
  • January 10, 2025

Hi Ashely, 
Daniel here from the product team who built the integration. After designing your new design in Canva, you should switch to the HoneyBook tab and you should see your design in the import window. If you don’t see it, please refresh the tab and you’ll see it. 

Let me know if that works! 


Ashley Rufino
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  • January 10, 2025

Hi Ashely, 
Daniel here from the product team who built the integration. After designing your new design in Canva, you should switch to the HoneyBook tab and you should see your design in the import window. If you don’t see it, please refresh the tab and you’ll see it. 

Let me know if that works! 

Hi  Daniel!

I just tried a few times and that does not seem to be my experience. I will send screen recording to Monica.