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Question

Will I still Receive Payments if I cancel my subscription

  • April 22, 2024
  • 1 reply
  • 17 views
Jade Roselia

Hello! I’m currently in the process of closing up my business. I still have some payments that should be coming through now until August. My honey book subscription should be renewing in a couple days, but since I’m closing my business I don’t want to spend the money and not use the services. Once I cancel my memberships, will the payments from clients that were previously established, go through or will I have to have them find another way to pay?

      1 reply

      ellineeld
      HoneyBook Employee
      Forum|alt.badge.img
      • ellineeldHoneyBook Employee
      • HoneyBook Employee
      • April 23, 2024

      Hi Jade! Elli from the Education team at HoneyBook here.

      Really sorry to hear about the situation, but rest assured you should still be receiving payments even if your membership is cancelled. If you cancel, at the end of your billing cycle, you will no longer be charged a membership fee. You'll still have access to all existing projects and information, but you will no longer be able to create new files or projects, or send messages.

      I hope this helps a bit and let me know if you have any other questions! 

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