Skip to main content

The Integration to Quickbooks has been kind of wonky since April 1st..  Paid invoices are showing on the Quickbooks bank register as a debit.  The payments are showing as credits, but the Account receivable invoice still shows up as a debit.  It’s showing my Quickbooks balance way off from my bank balance. I haven’t reconciled April yet, but I suspect all of these will show up as uncleared transactions.  

is anyone else seeing these?    

We had an issue for the last few weeks where select payments in HB weren’t syncing with QB for some reason, all of a sudden. And some invoices are syncing without all of the services showing.


I’m having the same issues. I’m trying to figure out how to correct everything, my numbers are way off due to this. 


Sales Tax is showing up as a credit on customer invoices. I’ve been troubleshooting with HB support since April with no definitive answer other than deleting transactions in QuickBooks and having HB re-sync them. The re-sync is causing duplicates in QB which is creating even more of a mess. 

 


Reply