Business Talk

How can you set up for mini session? I want to make client pay for deposit first then the date & time can be blocked. but Honeybook only make clients pay full 1 time with lead form. how can I do to seperate 2 times payment?

Wondering if anyone else has run into this issue! I’m in the process of setting up automated email check ins to go to our clients, starting from when they book, through 3 months prior to their event date.  I've started creating the automations, and there is the option to set the duration between emails as "wait a week" or "wait a month". I would love to see an option for the system to automatically recognize the length of time between the date the client is booked (or the automation begins) to the end date (3 months beforehand), and have an option for an email to send "7 months before project date" or something like that. People book at all different stages, so the only way I've found around that is to create a se

Before joining Honeybook, I was using TidyCal for my consultation scheduling, a $27/flat fee program and is so easy to use and provides an option for Zoom call OR a phone call. Why can’t we have this option with Honeybook? It can’t be that hard!And if that too much, then why not give our clients a way to call in to the Zoom meeting instead of only providing a link to the Zoom?

I’m looking to chat with other photography studio owners to see how they use Honeybook to manage their business. Thank you in advance! -Kelly

What's the best ways to get clients?

Hey everyone!For many businesses, the beginning of the year is a great opportunity to reflect, optimize workflows, and set yourself up for the next busy season ahead.We’d love to hear from you: what’s one thing that helps you prepare for your high season and made a real impact?Drop your tips and recommendations below - your experience could help another member optimize their workflows ✨

 Hey everyone!As we wrap up the year, I’d love to learn from the real experts - you!👉 What’s one time-saving trick that made your business run smoother this year? HoneyBook tip, workflow hack, daily habit… anything goes!Drop your favorite time-saver below - you might inspire another member heading into the new year ✨

Hey everyone!One of the hardest parts of running a business is converting leads into booked clients. As we kick off the year, we’d love to learn from you!👉 What’s one specific change you made (or wish you made!) that helped you turn leads into booked clients?A small tweak to your booking process, a new approach to referrals or reviews, or anything else that made a noticeable difference.Drop your tips and learnings below - share what you changed and how it helped - your experience might spark a great idea for another member ✨

Hi all!I joined HB in September as I launched my travel advising and event planning business, Kilohana Events and Travel (IG: @kilohanaevents). I’m currently based in San Antonio and have lived in Boston, New York, Phoenix and Arlington (VA). I’m a #milspouse with 20+ years in higher education event planning. I’ve taken my talents to start my own business (congrats to all of us!) and am excited to connect and learn from all of you.My business superpower is living in the intersection of events and luxury travel. As a home-based entrepreneur, I am available to travel to destinations with my clients to coordinate and host their events.My definition of success in my business is two-fold: 1) working with clients who want to work with me; and 2) partnering with my clients to create memorable and enjoyable events and/or trips!#eventplanne

I don’t see a yearly wrap up on my HB this year for 2025. Was that done away with? It was something I always look forward to in HB. 

I need to migrate my questionaires to smart files so they are living documents. I use them for planning. Prior to smart files being a thing I moved all my planning qustionaires to a different platform for DJs. That has gotton pricy. How do I easily migrate back to honeybook for planning forms and make it easy on my clients. I also want these to be living documents that both I and the the client can update during the planning process. Thanks for any help you all can provide.

Whether you’re slowing down, gearing up for a busy season, or just doing some light cleanup, I’d love to hear what you’re doing inside HoneyBook right now. Automations, templates, boundaries, workflows…let’s brainstorm!

would like the ability to add attachments to organizationsthen add detailed information to contacts that I add to thee organizationthen be able to add individuals from those organizations into a project seems like right now if I have 1+ contacts that are tied to an organization everything has to be duplicated. And when I try to add the contact as a collaborator, I'm often given errors that they already existing (email) so can't add them to a new project. and have to manually enter the info again.The idea is to have a way to identify and add my vendors easily to collaboration m client projects. And I also want to be able to add relevant fliers, price sheets, special notes etc to the organization and the details apply to the org and their services not the individual. at the end o f the day i woul like to manage my collaborators/vendors and clients in one CRM with ease of use. 

I recently emailed this to the Honeybook Concierge. Would love it if others would comment, upvote, provide their experiences so far, etc.  I’m reaching out as a long-time user who relies heavily on automations to manage my client experience. I want to share some honest feedback about the new Automations 2.0 system, as I’ve encountered several challenges that are making my workflow more stressful and less efficient: Inability to Edit or Skip Steps for Individual Projects: Once an automation is running on a project, I can’t skip or remove steps for that specific client. If a step (like a welcome email) has already been completed manually or by a previous automation, I have no way to prevent it from being sent again without canceling the entire automation. No Option to Delete or Fully Remove an Automation Run: Even after canceling an automation run, it remains in the project’s history, which cr

Hey fellow HoneyBook creators! I'm a NYC-based photographer expanding my portrait work and visiting South Miami this week. Looking to connect with local photographers for some casual networking—swap tips on client workflows, gear, or even collab ideas for events.Thu (11/13)  or Fri (11/14). Let's grab coffee or chat over a quick walk in the area—your spot or mine?If you're in South Miami/Dadeland/Coral Gables and free, reply here or DM me! What's one challenge you're tackling with clients right now?

Hi there! I am in need of a second shooter for a wedding this coming Thursday 10/30/25 from 1-9pm in Dove Canyon, CA. Sony camera is preferred but it not a deal breaker. I need someone experienced and who can use flash. Please email me at nikolette@aneverafter.com if you’re interested with a link to your contact information, portfolio and the equipment you have. Thank you!

I am receiving so much spam inquires lately. (Every single day) Is anyone else having this problem or is it just me? Thanks yall! 

Anyone else having issue with their pipeline not loading? My local photographer friend is also having the same issue so wondering if it’s just us or a widespread issue. 

Hey everyone! My name is Lesly Moore, and I am the founder and owner of Family Time Capsules, a Frederick, Md.-based small business. My vision is to help families celebrate and maximize their time together, while lovingly and thoughtfully preparing for a time when they won’t be. I love interviewing and storytelling, both of which are fundamental to my business, specifically my Interview Experience. I’d love to connect with more photographers and videographers in the DMV! Drop your IG and website so I can follow along :)  Fun Facts‘16 Penn State alumJournalist for 10 yearsBig fan of The OfficeBecame a mom at 20 years oldLove singingMarried my high school sweetheart

It is awesome to allow clients to choose their plan and the number of split payments. However, we should have the authority or option to determine when the account should be settled. We require a two-week period before the event to finalize the balance, while HoneyBook automatically sets the last payment to be due one month after the first.

Have you ever booked a client and then… kinda panicked a little?Like — yay! they said yes! 🎉…Now what?This is where a Welcome Packet can seriously change the game.It’s not just about being professional (although, yes, it totally helps with that).It’s about setting the tone, creating clarity, and making your clients feel confident and cared for right from the start.And the best part?If you're using HoneyBook, sending a welcome packet is so easy.You can drop it into a Smart File, automate it to send after booking, and boom, your client knows exactly what to expect, how to communicate, and what happens next.No confusion. No back-and-forth. Just a super smooth experience from day one.Curious what to include? Or wondering how it could look in your process? Let’s talk about it👇

Has anyone gotten a compliment from a client because of something you set up in HoneyBook? (Like a smooth payment process, a quick response, or a beautiful proposal?) Would love to celebrate those wins together!One of my favorite ones is that my clients love that they can schedule their onboarding session right there in the proposal! 

I feel like this is highly helpful for many people for multiple reasons. In the post about “sunsetting” the tool it also says it will be around until May, however it is January 14th and the tool is already gone! This is really frustrating especially since its TAX SEASON!!! This tool was an amazing feature that helped with not only my taxes but was also needing it in going through a home construction loan process…. now I am going to have to double the work and re enter in all the information that is already in Honeybook into another system or spreadsheet to give my lenders the Profit and Loss statement they need.  VERY FRUSTRATED CUSTOMER!! 

In the past couple of weeks, we’ve hosted community events in LA and NYC, and we are reminded again of the power of bringing folks together especially in the digital age. Connections. Industry knowledge sharing. The reminder that you are not alone.To pour into yourself and your community is to pour into your business. We know it’s busy and your time is the most valuable thing you have. But please remember: there is a chorus of small business owners all around you who know what it’s like, how hard it can be, and how powerful you can be in collaboration and in… well… community. Now we want to hear from you:👉 Have you been to any IRL events recently?👉 What happened there that you loved?👉 Would you be interested in hosting one of your own? Drop your thoughts in the chat, what’s been on your mind when it comes to in-person gatherings? And finally, the big one: where should we come next? HoneyBook me

I would love to see a way for Honeybook to NOT mark projects as “booked” unless only specific contracts are signed/paid. We have an initial consult fee that, when sent to a client, will mark the project as “booked” when it actually is still very much a tentative project! Is there any way to get around this? Other than having to manually change the status?