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Question

can't specify qb refund account - no options in dropdown

  • May 30, 2025
  • 2 replies
  • 30 views
Susan Grant

I can’t finish my Quickbooks integration because one required field shows no options - see below. I’ve been able to set the other fields, such as incoming deposits and tax rate. How can I fix this?

 

2 replies

Geily Romero
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Hi Susan! 

This HC article will walk you through how to set up a “Refunds Issued” service item linked to chart of accounts in QuickBooks as well as how to ensure it’s properly set up in your QuickBooks Dashboard in HoneyBook.

Let me know if you have any questions as you implement!

Geily (Haley) *Financial Advisor & Consultant* l www.cuttingedgefinancialsolutions.com
    Susan Grant
    • Susan Grant
    • Author
    • June 1, 2025

    This article is pretty old -- the screenshots only match the online Quickbooks. I’m testing to see if the directions worked. ~~ Susan

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