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Question

Changing Bank Accounts

  • January 25, 2024
  • 1 reply
  • 15 views

Matt Connelly
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I’m changing my bank account and HB offers two options to verify my info. 1. Text 2. Phone. The number listed is not longer part of my business. I need another option. 

1 reply

Kay Gresham

I had this same issue last year and simply chatted in with support. Once I was able to verify my identity. They gave me the option to update my verification phone number the next time i signed in. 

Hope that helps!