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Charging clients in different currencies

  • December 15, 2024
  • 5 replies
  • 52 views

I contacted support about this but thought I’d write it here for the development team to see + anyone that agrees to chime in on. But I’m based in Canada and so automatically have my invoices sent in CAD. However, I work with a lot of US clients and 1. It may be off putting for them to pay in CAD (even though it automatically gets converted to USD) 2. I sometimes miss out on cash when I am estimating the USD to CAD conversion based on their budget, but exchange rates change all the time, so sometimes I may be getting less than their budget. 
 

Long story short it would be great to be able to select what currency you want your invoice be sent in — especially for recurring invoices. What do yall think? 

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5 replies

Casey W
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  • Newcomer
  • December 17, 2024

Hey! Thanks for the feedback, I’ve passed this along to the team working on payments and processing for consideration! Having that flexibility makes a lot of sense given your diverse array of clients.

For now, I would point you towards a similar request made here in the community and the response Justin provided there. In the near term, this is something you will continue to need to take with the support team.


  • HoneyBook Employee
  • January 13, 2025

Thanks again for your question! We are in discussions with the Product team on this subject. Could you share more about how you’d like to use multiple currencies? For example:

• What specific currencies would you like to see supported?
• Would you prefer to decide the payment currency on behalf of your client, or would you like them to choose?
• Would you want your invoices set to one default currency, with the client having the option to change it if needed?

Your input will help us shape future updates and ensure we’re meeting your expectations!


  • Author
  • January 13, 2025

Thanks again for your question! We are in discussions with the Product team on this subject. Could you share more about how you’d like to use multiple currencies? For example:

• What specific currencies would you like to see supported?
• Would you prefer to decide the payment currency on behalf of your client, or would you like them to choose?
• Would you want your invoices set to one default currency, with the client having the option to change it if needed?

Your input will help us shape future updates and ensure we’re meeting your expectations!

Hi Hans,

Right now, I’d like USD and CAD supported. Maybe GBP/EUR as those are also popular client locations. 

Yes, I’d like to decide the payment currency, because I meet with clients from both US and Canada so I’d like to be able to switch my invoices accordingly. I don’t want the client to be able to change the currency. I want to be the one to be able to change the currency on their behalf when sending an invoice.


Chantel Bettencourt

i agree, i would like this as a feature aswell considering alot of other platforms have this.. 


Karly Whitaker
Luminary
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