Honeybook Finance not working?

Hey ​@Karita Surratt - Looking into it for you now :) 

Ok is this a problem im just having?

Just touched base with the team - you’re not alone and our dev team is on it. I’ll keep you updated here 

Ok thank you.  Someone should send a email out making people aware there is a issue. I found out due to my card declining on an important business transaction. Very disappointing. 

Hi again ​@Karita Surratt,

It looks like the card decline was not related to the webpage loading issue. Will, a member of our Payment Support team, is reaching out to you as we speak to get the decline rectified! Look out for a chat or email from him.

All the best,

Monica

I really need someone to get back to me ASAP! Will is not responding back quick enough and I cannot access my money

Hi again ​@Karita Surratt! I spoke with Will and it sounds like he’s going to continue troubleshooting whatever issue is happening in your account. You’re in good hands!